Anwana, John Bassey

Administrative & Operations Specialist
Abuja, NG.

About

Highly organized and proactive Administrative Professional with a proven track record in streamlining operations, enhancing efficiency, and providing comprehensive support across diverse sectors. Adept at managing complex schedules, coordinating logistics, and optimizing communication to empower leadership and improve organizational flow. Leveraging strong analytical and problem-solving skills, I consistently deliver measurable results in dynamic, fast-paced environments.

Work

Defence Industries Corporation of Nigeria (DICON)
|

Administrative Assistant

Kaduna, Nigeria

Summary

Supported DICON's departmental operations by managing official correspondence, scheduling meetings, and coordinating logistics to enhance organizational efficiency and compliance.

Highlights

Streamlined official correspondence, filing, and documentation processes, ensuring adherence to organizational protocols and improving information retrieval efficiency.

Coordinated and meticulously documented departmental meetings, including agenda preparation and minute recording, to facilitate effective decision-making and action item tracking.

Ensured timely dissemination of critical internal communications, memos, and directives across departments, enhancing organizational alignment and operational responsiveness.

Maintained precise records of supplies, inventory, and administrative expenses, contributing to optimized resource management and financial oversight.

Orchestrated comprehensive logistics for staff movements and training activities, directly supporting departmental operational continuity and professional development initiatives.

Asap Tickets
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Independent Travel Manager (Remote)

Delaware, USA, US

Summary

Remotely managed comprehensive travel arrangements for clients, ensuring seamless, cost-effective, and personalized travel experiences from booking to issue resolution.

Highlights

Coordinated end-to-end travel logistics for clients, including flights, accommodations, and detailed itineraries, ensuring seamless travel experiences.

Managed all bookings, rescheduling, and cancellations, consistently prioritizing cost-effectiveness and client convenience.

Provided personalized destination recommendations and prompt responses to travel inquiries, enhancing client satisfaction and building loyalty.

Maintained accurate and updated client profiles and travel preferences, facilitating tailored services and contributing to repeat business.

Resolved travel-related issues and emergencies swiftly, minimizing disruption and ensuring smooth client journeys.

Young African Leaders Initiative (YALI)
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Secretary General

Uyo, Akwa Ibom State, Nigeria

Summary

Led administrative and communication functions for the Young African Leaders Initiative, ensuring efficient operations, effective stakeholder engagement, and compliance with organizational procedures.

Highlights

Orchestrated and meticulously documented all organizational meetings, drafting precise minutes and circulating action points to stakeholders, enhancing accountability and follow-through.

Coordinated comprehensive internal and external communications, significantly improving engagement for various events, programs, and partner initiatives.

Implemented efficient document archiving and correspondence management systems, optimizing organizational record-keeping and information accessibility.

Provided essential support to program planning and follow-up activities, ensuring effective execution and fostering strong engagement with members and volunteers.

Ensured seamless daily operations and strict compliance with organizational procedures, contributing to improved efficiency and governance.

Dryva
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Administrative Officer

Uyo, Akwa Ibom State, Nigeria

Summary

Managed critical administrative and logistics operations for Dryva, optimizing driver schedules, maintaining records, and facilitating communication to ensure efficient service delivery.

Highlights

Monitored and optimized driver schedules, vehicle assignments, and logistics operations, significantly enhancing overall operational efficiency.

Maintained highly accurate records of deliveries, waybills, and trip reports, ensuring data integrity crucial for operational analysis and auditing.

Facilitated seamless internal communication between dispatch units and management, improving coordination and streamlining operational workflows.

Prepared comprehensive operational and HR reports, and supported document processing, contributing to data-driven decision-making and administrative efficiency.

Addressed and resolved customer and partner inquiries related to deliveries and administrative matters, significantly improving service satisfaction and maintaining strong relationships.

Eba & Sons Nigeria limited
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Administrative Secretary

Eket, Akwa Ibom State, Nigeria

Summary

Provided comprehensive administrative support at Eba & Sons Nigeria, managing executive functions, documentation, and stakeholder communications to ensure efficient operations.

Highlights

Managed executive calendars, scheduled critical meetings, and coordinated complex site visit logistics, optimizing executive time management and operational flow.

Prepared comprehensive reports, project documentation, and correspondence for internal and external stakeholders, ensuring clear and timely communication.

Developed and maintained highly organized filing systems for contracts, blueprints, and office records, significantly improving document accessibility and retrieval efficiency.

Provided essential support for procurement and administrative tracking of construction supplies, contributing to streamlined project execution and resource management.

Liaised effectively with vendors, clients, and contractors, facilitating smooth communication and fostering strong professional relationships to support project delivery.

Education

University of Uyo Uyo
Uyo, Akwa Ibom, Nigeria

Bachelor of Engineering (BEngr)

Computer Engineering

Languages

English

Certificates

National Youth Service Corps (NYSC): Certificate of Completion

Issued By

NYSC

Independent Travel Manager

Issued By

Dreamport

Data Analysis

Issued By

Zeteo Citadel Consult

Project Management

Issued By

Digital Exchange Academy

Human Resource Management

Issued By

Whitebridge Consulting

Google Hustle Academy

Issued By

Google

Google Digital Skills Training

Issued By

Google

Skills

Administrative Support

Office Coordination, Executive Assistance, Scheduling, Meeting Management, Correspondence Management, Record Keeping, Filing Systems.

Communication

Internal Communication, External Communication, Stakeholder Engagement, Written Communication, Oral Communication, Liaison.

Logistics & Operations

Logistics Coordination, Travel Management, Supply Chain Support, Fleet Management, Dispatch Operations, Process Optimization.

Data Management & Reporting

Data Entry, Record Accuracy, Report Preparation, Document Processing, Inventory Management.

Problem Solving & Critical Thinking

Issue Resolution, Critical Thinking, Problem Solving, Decision Support.

Software & Tools

Microsoft Office Suite (Word, Excel, PowerPoint), Google Suites (Docs, Sheets, Meet, Drive), Canva, Corel Draw.

Project & Program Support

Program Planning, Project Documentation, Event Coordination, Resource Tracking.

Customer Service

Inquiry Resolution, Client Relations, Customer Satisfaction.